Proven Experience
With 20 years experience in providing core besiness benefits and with a vast array of customer references, we have a proven record in delivering the right solution
Forward Thinking
Here at Tigernet we are always looking at the next generation of products, reviewing and selecting those that will provide measureable business benefits to our customers
Problem Solvers
We provide solutions to your problems. We relish the challenges of delivering solutions that work at a price that does too.
Customer Support
Customer Support has always been our principal focus and our standards are testiment to that. We put customer care first every time
Our Support
We take pride in our support and monitor and delivery against strict targets
- Response Times Cat 1 < 1hr 97%
- Response within Contract 99%
- Telephone Answer Time within 10 sec 88%
- Customer Survey Happiness 96%
David Coote
Technical Director
David is our Technical Director and Co Founder of the company. With a history in IT spanning over 30 years and excellence in Unix/Linux and Virtualization David is well equipment to advise and support your business critical needs
Darren Ward
Technical Manager
Darren has been with Tigernet for over 10 years. Coming from an IT background and having helped develop our professional and fully integrated Support Desk, Darren now has the responsibility for the day to day running of our Support Centre
Tracy Howden
Office Manager
Tracy, as Office Manager has a diverse role including over-seeing the Sales, Purchasing and Account Management. She also provides receptionist duties and if we speak really nice to her, some PA duties as well. With over 20 years in Office Administration, more than 10 at TigerNet, she is a invaluable component of the company.